Returns & Exchanges
Our Returns Commitment
We understand that sometimes an item doesn't meet expectations when it arrives. Rest assured - our 365-day return policy guarantees your complete satisfaction with every purchase.
Simple Return Process
- Eligibility Window: Return unused items within 365 days of delivery
- Condition Requirements:
- Original unworn/unused state
- Tags attached and packaging intact
- No alterations, washes, or removed plastic seals
- Initiation Steps:
- Contact Customer Service for authorization and return address
- Ship items at your expense (tracking recommended)
- Refund Timeline:
- Inspection upon arrival (up to 5 business days)
- Refund processing within 14 business days
- Email confirmation upon completion
Important Exceptions
⚠️ Non-Returnable Items
- Personalized/customized products (unless defective/wrong)
- Delivery charges (unless item fault)
⚠️ Special Considerations
- Player transfers/number changes don't qualify for returns after printing
- We're not liable for return shipment losses or customs fees
Size Exchange Alternative
→ Resize Without Returns:
Simply pay shipping for replacement sizing - keep original item!
[Learn more about Resend Policy]
Need Assistance?
Our support team resolves return inquiries within 24 hours:
Contact Customer Service Portal